I blogged the other day that my washing machine stopped working, so we went and ordered a new hE washer and dryer. They were delivered today – sort of. Sigh. Tim and I are not very happy with Sears right now.
We ordered an hE4/4t washer and dryer in graphite with matching pedestals. They only had to get the washer from a warehouse in another part of the state; the others were supposedly either in the warehouse here or floor models. When they arrived, the independent contractor who was delivering and installing them told Tim right away, you should look at the pedestals. They weren’t wrapped up in any way and they were all scratched up and banged up. Each of them had scratches on the side, one of them had a big scratch on the front of the drawer and the worst was that one of the drawers was all dented up, with a big dent in the front. Tim called and talked to the Sears people, who basically wouldn’t do anything, and he told the delivery guy to just put them back on the truck and not bring them in. We hate to pay full price for something new and get something all scratched and banged up. They got the washer and dryer installed and went on their merry way, while we tested it all out and started laundry. I’ve got several loads to do tonight, and I’m trying to learn the different modes and settings. We’re going to see how I like them without the pedestals, but right now, we’re both leaning toward just telling them to refund our money and we’ll do without them. There’s also the issue of how much clearance we need between the top of the appliances and the bottom of our cabinets. The saleslady didn’t mention anything, although we talked at length about height, how much space we had, and the different sizes of pedestals. Come to find out, when we were reading the book that came with the washer (the dryer showed up without a book!), the book says that they recommend at least 9″ of space in between the appliances and the cabinets. We won’t have that with the pedestals we ordered.
So, anyway, we’re going to give these a test drive, sans pedestals, for a couple of weeks and see how it goes. I just hope the washer and dryer are both ok, we really need those! I have laundry piled up in huge piles all over the house, waiting to be cleaned 🙂
Here they are, I guess they’re a big Christmas present for both of us, LOL!
Ooo, those are beautiful! They look all technical and stuff…like the sort of washer and dryer you might find on the space shuttle. 😀
Yeah, we’ve always called them the “Jetson” washers and dryers! Of course, I caved and got them too a couple of years ago. Yours are newer than mine and even though I haven’t seen them, I think the panel/knobs look slightly different than mine. When we were on the phone, it sounded like most of the settings were the same as ours. I don’t think I can see into my dryer, you can see your clothes through the door! I’ve always wished I could see mine but alas, I can’t! I think I want to see through the washer door more though.
Nice, you’ll like them. I didn’t think I wanted the pedestals when we got them but I have enjoyed having them, even as short as I am! I know my tall family appreciates them.
Very nice! I’m afraid we’ll be joining you for that purchase soon. Our poor washer & dryers have survived many moves and I think they are ready to retire.
Very nic e. I have Maytags but no pedastals. The way our hook-ups are we cant have the drawers. Would be nice to NOT have to bend down!
I would be so mad about the pedestals! I think you should definitely get the NEW, nice product that you paid for. Grrr.
That said, they look nice and I’ll bet you’ll love them (once everything is straightened out). I’m jealous…I’ve been fighting with my crappy washer all morning and I don’t think it has much life left in it.
Good luck with Sears!
I love your new washer and dryer! I think that the ones in our apartment are on their last legs. I want to ask them if they will let us put ones in of our own choosing since we have been here for awhile and been really good tenants.
Becca
Those are so nice. I’m jealous. So sorry about the pedestals! Definitely write a letter or call some managers about what happened!
I love that washer and dryer. However, Sears and I have a very bad relationship. I will never ever shop there again.
Those are so cool. I need a new washer and dryer so bad but we’ll have to just wait and see. Having something that neat, girl we’d prob. never have dirty clothes. ok what am I am saying…it’s laundry 🙂
Hope you guys have a great Christmas. At least it’s cool here…for now:)
Merry Christmas!
P-R-E-T-T-Y! Love the washer and dryer. Mine are that color too. Aren’t they nice that you can wash so much stuff? I also noticed that my clothes were cleaner once I started using it. Now you too will be staling the HE laundry detergent sales. LOL! Merry Christmas!
Cool! I like how you nicknamed them “Jetson”. They certainly look very modern and sophisticated.
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