I am so happy to be back to some sporadic walking, in the new subdivision. I’ve mapped out a route, and it’s about what I want to walk, in the 3.2 to 3.4 mile range. I didn’t get a chance to go Monday morning, since we went to close at 8:30 AM, so I headed out Tuesday morning. Tim took the day off from work, and left to go watch our nephew Zack play in his first collegiate golf tournament (he didn’t shoot well, must have been the pressure of his uncle there, LOL!). I was out walking when he left, but my stomach was not feeling great, so I flagged him down and got him to drop me back at the house. Not feeling great, I made a tragic mistake. See, I wear my FitBit One (it’s very small) clipped onto my bra or sports bra. I took a shower and tossed my dirty clothes in the laundry basket, and then later decided to do laundry. See where this is going…
I discovered my FitBit still attached to my sports bra when I took it out of the washer to hang up to dry. Completely dead. I put it in rice and left it about 24-36 hours. After that, it needed a full charge of course, and I had high hopes that it would be ok. My hopes were dashed though. It is not holding a charge and runs down in just a few hours. Also, it doesn’t sync anymore on its own, I have to force a sync to get the data uploaded. Sigh.
So, I emailed Fitbit. Explained that it went through the washer, my mistake, and I had tried the rice trick and was still having trouble with it. They immediately emailed me back, asking for purchase information. I sent them that (Tim bought for me last year before Christmas, so it was just under a year), and they emailed right back, saying they would ship me a new one for free. Talk about great customer service! They answered me promptly, offered me a new replacement, and I got an email this morning that it had already shipped. So, next week I should have a new one, hopefully that works and can track my steps and sleep. Hooray!
Kudos to the Fitbit people 🙂