Ugh, I’m having more serious issues with my laptop. The video went out completely in January (less than 9 months after we purchased it), and we had to send it in to the repair center, where they replaced the system board as well as an LCD bezel (whatever that is). Now, yesterday, the video went out again. We spent hours on the phone with both the manufacturer (HP) and the extended warranty company. HP apparently only gives you a 90 day warranty on any repair work. Obviously, they don’t have a lot of faith in either their service people or their parts. Now, less than 5 months later, I’m having the same problem, which HP says is not their problem. Luckily we purchased an extended warranty, but they insist this is HP’s problem. So, we’re going round and round and round. No one wants to take ownership of the issue.
Anyway, I’m fighting computer problems, so I’m not sure how long I’ll be away from the blog and email. If you’ve emailed me in the last day or so, I may not have gotten it, nor have a chance to get to my mail in a timely manner. We do have an older desktop here that I can use, but my time on it is limited because of space issues and Tim working from home. Hope to be back with better news soon!
Ugh – computers and electronics. Can’t live with ’em, can’t live without ’em!
Oh no!
I hope you get it resolved quickly, I hate computer problems… more specifically laptop problems!
Mine is doing great so far (I think you said we have the same one? HP Pavilion?)
Ugh. I hate computer troubles. I hope you get those companies to cooperate & get you fixed up soon. I hate when they play the blame game.
I hope things work out quickly. I used to have an HP and had nothing but problems with it, so hubby made the move to Dell for both of us.
Boo, hiss on them! That is NO fun at all.
What’s the latest today on what’s going on with it?
Oh Stacy, that just sucks! I’m so sorry! Not many things upset me as much as people, companies, whatever, who won’t take responsibility for their products or their actions. I hope you get it all worked out with as little pain as possible!
wow…we are so spoiled here with our macs. seriously, i can’t imagine!
i hate that you’re going mia again. 🙁 i miss you!
I hope someone will step up and fix it for you!
Oh, I hate those kinds of issues! Good luck getting it back fast! Thank God you have the extended warranty – SMART!
One word – DELL!
We have 4 PC’s right now, 2 lap-tops and 2 desktops (which are 4+ yrs old), I am a PC Consultant in my spare time and have placed at least 20 Dells in this area in the past 3 yrs and not a single problem. Back in the UK I oversaw 200+ PC’s and never ever had a Dell problem but constantly had HP, Toshiba and Sony probs. 85% of that 200 were Dell as well.
Plus the Hubster and I have only ever had Dell PC’s for years and have never had a problem. Hope you get it sorted soon.
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